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Vastavalt Võlaõigusseadusele (VÕS, 11.ptk.; paragrahv 218(2)) on Kliendil õigus pretensioone esitada kahe aasta jooksul alates kauba kättesaamisest, sellest kuue esimese kuu jooksul tekkinud defekti puhul eeldatakse, et see oli olemas ostmise momendil ning defekti iseloomu peab välja selgitama müüja.
Kui defekt on tehnoloogilise iseloomuga, siis võib Klient nõuda toote parandamist ning parandamise võimatuse või ebaefektiivsuse korral toote asendamist.
Kliendil on õigus oma tellimus tühistada,(välja arvatud eritellimus p6.4.) teatades sellest SEEGI.ee e-posti aadressile "Tagasiside" kaudu vastavasisulises avalduses.
Kliendil on õigus kaup tagastada 14. tööpäeva jooksul alates kauba kättesaamisest.(välja arvatud eritellimus p6.4.) Tagastatav kaup peab olema kasutamata ja originaalpakendis.
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